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Sales Terms and Conditions
Our minimum opening order is $500 on Silk Flowers, Acrylic and Glass Décor and $1500 on Metal & Ceramic Items. But if you just have a $1450.00 order, don't worry, contact us anyway
There is only a Quantity Minimum Order per Item.
Trade Show Orders
There is No Minimum Dollar Amount, only a Quantity Minimum per Item.
All Accounts must be prepaid by Credit Card (Visa, MasterCard, Discover and American Express), Business or Personal Checks, Money Order, Wire Transfer, or Cash. Net-30 days for established accounts with accumulated $5,000.00 in total past purchases, subject to credit approval. Sorry, no C.O.D.
All Prices are Wholesale Dealer’s Cost and may change without notice.
All prices are FOB Pipersville, PA. All Freight charges are the responsibility of the customer and will be added to the invoice. Normally, we use UPS Ground. For pallet shipments, we will ship with a freight carrier of our choice (we have an account with Unishippers to best serve your needs and budget). We aim for the most cost effective shipping methods possible for you; however we encourage you to use your own shipping company. All shipping charges are calculated as commercial address shipments. It is the customer’s responsibility to pay all extra shipping charges if the shipping address is listed as residential or inside delivery. Normal shipping takes 2 to 3 weeks, longer during peak seasons. We will try our best to ship ASAP.
We will ship back orders ASAP, however, back ordered items may be canceled if backorder item(s) are over 90 days from original ship date. Backorders of less than $35.00 will not be shipped.
All claims for shortage or manufacturer defects must be filed within 7 days upon receipt of shipment. It is the customer’s responsibility to verify number of cartons delivered against number of cartons on the bill of lading; please, check your shipment right away. Claims for damages must be filed immediately with the Carrier. All claims must be accompanied by freight bill or bill of lading signed by delivery person clearly stating the damages or discrepancies. We know you are very busy and you have to manage your stores, so we will be happy to help you with your damage claims. You can call us or send a fax and we will take care of the paperwork. Please, retain all original shipping carton(s) for inspection and allow two weeks for processing.
All returns must be pre-authorized by Zaer Ltd. International and must have a RMA (Return Materials Authorization) Number. Please call customer service at: 215-766-2010, and fax your invoice with your request to: 215-766-2019. All returns must be in their original package! Nothing can be returned after 30 days from the shipping date. A 20% restocking charge plus shipping fee will be added for returns without manufacturer defects, returns without an authorization number or returns not in their original packaging.
In the event of a returned check, there will be a $25.00 bank charge added to your balance.
All expenses to collections agencies, and legal and court cost, or other expenses incurred in collection on unpaid and/or past due invoices shall be additional charges to that parties account. All court related disputes will be filed and handled by Bucks County Court in Doylestown, PA.
Zaer Ltd. International retains title of all goods supplied until they are paid in full.
All signed invoices and issued purchase orders will qualify as a contract between the seller and the buyer under the above Sales Terms and Conditions.